Disclaimer Safeguarding

When funds are posted to your account, e-money is issued in exchange for these funds, by an Electronic Money Institution who we work with, called Currencycloud. In line with regulatory requirements, Currencycloud safeguards your funds. This means that the money behind the balance you see in your account is held at a reputable bank, and most importantly, is protected for you in the event of Currencycloud’s, or our, insolvency. Currencycloud stops safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.

Global Connect’s providers must adhere to the PSD2 safeguarding regulations as they are authorised as Authorised Payments Institution’s to handle client money. The process of safeguarding makes sure that, where necessary, client-related money are kept apart from business funds. Reputable banks in the UK and the EEA hold our safeguarding accounts.

Our respective partners will protect any qualifying client funds that are kept with them. Our FCA-regulated e-money partners at a credit institution protect funds. The terms and conditions agreed upon during onboarding would specify this.

To obtain pertinent safeguarding information, please go here if your money are held with one of our third-party providers.

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